FAQ Categories:

Demos

Does Jade Tree accept demos?
Yes, we will accept demos digitally or via standard mail. If sending digitally, do not email us MP3s or other large attachments. Please try uploading a track to our Sound Cloud page:

Jade Tree Drop Box

If you send a demo, please do not ask us whether we got it, what we thought of it, when are we signing your band, etc. We will not be able to answer these questions as we have a very small staff and it is not feasible for us to track submissions. As always, the best advice we can give is - don't call us, we'll call you.

Jade Tree

Who distributes merchandise for Jade Tree bands?
Please contact info@merchnow.com for information on getting these items wholesale.

Jade Tree Bands

Who handles press for Jade Tree bands?
Check the contacts section of each band page to view the contact info for each bands publicist.

Ordering from Jade Tree

How can I contact someone regarding ordering from Jade Tree?
Via Email:
For help with an existing order support@merchnow.com
For General Information: info@merchnow.com

Via Telephone:
(Toll Free - US Only) 1-888-387-3343
(International Orders) 1-518-458-9563

Via Post:
MerchNow, LLC
PO Box 38202
Albany, NY 12203
USA

Miscellaneous

Will you check out my band's MySpace page?
No. We may consider checking out your bands Band Camp page however! So, if you would like to send us a Band Camp or Sound Cloud link, go for it. Keep in mind, however, that we will not have time to respond to your email. Also remember, never add us to your email list.

Website and Digital

Wouldn't it a great idea if I added Jade Tree email addresses to my mailing list?
No. This is not a good idea. In fact, this is a surefire way to make us very angry.